{"id":80,"date":"2026-09-28T23:15:01","date_gmt":"2026-09-28T23:15:01","guid":{"rendered":"https:\/\/ninezone.store\/?page_id=80"},"modified":"2026-10-04T10:42:04","modified_gmt":"2026-10-04T10:42:04","slug":"%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9-3","status":"publish","type":"page","link":"https:\/\/ninezone.store\/en\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9-3\/","title":{"rendered":"Return & exchange"},"content":{"rendered":"

At NINE ZOONE, your satisfaction matters. If a product isn't right for you, you can exchange or return it under these terms:<\/p>\n

Return & exchange period:<\/strong> You can request an exchange or return within 14 days of receiving your order.<\/p>\n

Return conditions:<\/strong> The product must be in its original condition with all contents (box, cables, manuals, gifts), with the order number and invoice, and must not be broken or misused.<\/p>\n

Non-returnable items (unless defective):<\/strong> In-ear earphones once opened (for hygiene reasons), screen protectors once applied, top-up cards and digital products.<\/p>\n

Shipping costs:<\/strong> If the product is defective or you received the wrong item, we cover the exchange or return in full. If you return it for a personal reason (change of mind), the customer pays the return shipping.<\/p>\n

Refunds:<\/strong> Once we receive and inspect the product, we refund you within 7 business days using the original payment method, or by cash\/mobile wallet for cash-on-delivery orders.<\/p>\n

Warranty:<\/strong> The warranty period is listed on each product page and covers manufacturing defects only.<\/p>\n

How to Request a Return<\/h3>\n

Chat with us on WhatsApp: 01118055007<\/strong><\/a><\/bdi> and send your order number and a photo of the product \u2013 we will reply as soon as possible.<\/p>\n

Or email your return request to: info@ninezone.store<\/strong><\/a><\/p>","protected":false},"excerpt":{"rendered":"

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